FAQs & Troubleshooting
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Innov-is XJ2
236 Results
1.
Using the embroidery needle plate cover
2.
Fabric puckers
3.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
4.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
5.
How do I adjust the presser foot pressure?
6.
How do I Play the Tutorial Video?
7.
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
8.
Machine does not start to sew.
9.
Tips for sewing thin fabrics
10.
How do I hoop the fabric in the embroidery frame?
11.
How to use the Multi-purpose Screwdriver.
12.
Cannot thread the needle.
13.
About the threads and the bobbin case when embroidering
14.
How do I adjust a stitch width or length?
15.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
16.
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
17.
Upper thread breaks.
18.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
19.
Data cannot be saved to the machine
20.
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
21.
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
22.
How to use the stitch pattern explanation function.
23.
Cannot lower the presser foot with the presser foot lever
24.
The fabric feeds in the opposite direction.
25.
How do I adjust thread tension for embroidering?
26.
Where do I put the oil in my machine?
27.
The pattern transferred from the Artspira app does not appear on the screen of the machine
28.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
29.
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
30.
The App shows the message "Embroidery positioning sticker not found".