FAQs & Troubleshooting
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Innov-is XP1
235 Results
1. 17/06/2024
How do I clean the race?
2. 21/05/2024
"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
3. 12/03/2024
Stitches are skipped
4. 08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
5. 08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
6. 29/02/2024
Introducing the Brother Artspira application
7. 20/02/2024
Fabric puckers
8. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
9. 02/02/2024
How to connect your machine and transfer data to Artspira
10. 23/01/2024
How to set up the wireless network connection with the wizard on the machine
11. 25/12/2023
How to update your machine by downloading the update file directly to your machine using a wireless network
12. 11/12/2023
E92001 appears on the Artspira app screen.
13. 13/10/2023
Introducing Brother My Design Snap application
14. 13/10/2023
Introducing Brother My Stitch Monitor application
15. 28/08/2023
E96001 appears on the Artspira app screen.
16. 28/08/2023
M5613201 appears on the Artspira app screen.
17. 28/08/2023
M5612301 appears on the Artspira app screen.
18. 28/08/2023
M4345001 appears on the Artspira app screen.
19. 28/08/2023
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
20. 23/06/2023
M1332002 appears on the Artspira app screen.
21. 24/05/2023
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
22. 22/05/2023
How do I remove or attach the presser foot holder?
23. 18/05/2023
Machine does not start to sew.
24. 15/05/2023
Basic procedure to sew stitches
25. 02/05/2023
Where do I put the oil in my machine?
26. 03/04/2023
"Failed to save file." message appears on the LCD. What does it mean?
27. 16/03/2023
Tutorial videos on how to use the machine [Video instructions]
28. 24/01/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
29. 24/01/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
30. 18/01/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?