FAQs & Troubleshooting
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HL-1111
88 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
Cartridge Error
4.
Replace Toner
5.
The Error LED is still on or flashing after I replace the drum unit with a new one.
6.
Can I print from or scan to Android™ Smartphone?
7.
Change the printer driver settings (Windows/macOS)
8.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
9.
Turn the Toner Save Mode on or off.
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Delete print jobs from the print queue.
12.
Replace Drum
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
Cover is Open
17.
Jam Inside
18.
What is the recommended paper?
19.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
Windows driver installation does not start automatically.
22.
Open the Control Panel (For Windows)
23.
Heater Error or Self-Diagnostic
24.
Service Call
25.
I cannot print from my computer via USB.
26.
Jam Tray
27.
I cannot install the driver when using the Driver Install Tool. (Linux)
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
Cannot print after a Windows 10 update (June 2020)
30.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)