FAQs & Troubleshooting
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HL-1230
128 Results
1.
The machine does not print anything.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
Delete print jobs from the print queue.
6.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
10.
Change the printer driver settings (Windows/macOS)
11.
The paper is skewed when it's printed.
12.
The printer prints unexpectedly or it prints garbage.
13.
What can happen if the wrong paper is used in your machine.
14.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
15.
What driver package format is supported by my Linux distribution?
16.
The printer status is Offline or Paused.
17.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
18.
Printouts have a curl or wave.
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
Uninstall the printer drivers (For Windows)
21.
Cannot print after a Windows 10 update (June 2020)
22.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
Functions supported in the Windows 7 built-in drivers
24.
What kind of labels and transparencies can I use?
25.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
26.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
27.
How do I perform a factory reset?
28.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
29.
Printouts have wrinkles or creases.
30.
Can I use non-Brother or third party supplies with the Brother machine?