FAQs & Troubleshooting
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HL-1240
153 Results
1.
Print on envelopes.
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The machine does not print anything.
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
6.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
What kind of USB cable should I use?
10.
What driver package format is supported by my Linux distribution?
11.
Delete print jobs from the print queue.
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
Functions supported in the Windows 7 built-in drivers
14.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
15.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
16.
How to identify your Operating System (OS).
17.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
18.
Why are the ready and alarm lights blinking?
19.
Why are all the lights blinking then the drum light blinking?
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
What do the LED indications mean?
22.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
23.
The printed letters are slanted, positioned incorrectly.
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
Where do I find a Parallel or USB interface cable?
26.
Why are the alarm and data lights blinking?
27.
Cannot print after a Windows 10 update (June 2020)
28.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
29.
Can I print from or scan to Android™ Smartphone?
30.
The paper is skewed when it's printed.