FAQs & Troubleshooting
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HL-1250
156 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
4.
The printer status is Offline or Paused.
5.
Delete print jobs from the print queue.
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
Change the printer driver settings (Windows/macOS)
8.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
What kind of USB cable should I use?
10.
Can I print from or scan to Android™ Smartphone?
11.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
12.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
Functions supported in the Windows 7 built-in drivers
14.
What kind of labels and transparencies can I use?
15.
What can happen if the wrong paper is used in your machine.
16.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
17.
How do I install additional memory?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
20.
The machine does not print anything.
21.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
What kind of envelopes should I avoid?
24.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
25.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
26.
What kind of memory can I use?
27.
When trying to print from Mac OS® X the print queue is stopped.
28.
What is the Network Shared printing?
29.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
30.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.