FAQs & Troubleshooting
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HL-1870N
206 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
PAPER JAM
4.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
5.
The machine does not print anything.
6.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
7.
What driver package format is supported by my Linux distribution?
8.
JAM REAR
9.
JAM DUPLEX
10.
I cannot print from Mac OS X.
11.
JAM TRAY 2
12.
JAM MP TRAY
13.
Cannot print after a Windows 10 update (June 2020)
14.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
15.
How to identify your Operating System (OS).
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
Functions supported in the Windows 7 built-in drivers
18.
What is the protocol specification of the NC-4100h Type 2 print server?
19.
Can I print using the IPP protocol on Windows XP?
20.
How do I install additional memory? (DIMM)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
What kind of paper should I avoid?
27.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
28.
JAM INSIDE
29.
JAM TRAY 1
30.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?