FAQs & Troubleshooting
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HL-2035
89 Results
1.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Change the printer driver settings (Windows/macOS)
4.
The printer status is Offline or Paused.
5.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
6.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
7.
What is the recommended paper?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
The printer prints unexpectedly or it prints garbage.
10.
Printouts have a curl or wave.
11.
The printed letters are slanted, positioned incorrectly.
12.
Delete print jobs from the print queue.
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
How to identify your Operating System (OS).
15.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
16.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I use non-Brother or third party supplies with the Brother machine?
20.
What can happen if the wrong paper is used in your machine.
21.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
22.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
23.
What is the printable area per page?
24.
Install the built-in drivers (For Windows 8 and Windows 10)
25.
Printouts have wrinkles or creases.
26.
Replace the toner cartridge
27.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
28.
How do I clear paper jams?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
I cannot print from my computer via USB.