FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl2242d_as.jpg)
HL-2242D
148 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
REPLACE TONER
3.
Wrinkles or creases
4.
REPLACE DRUM
5.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
6.
JAM DUPLEX
7.
JAM INSIDE
8.
What driver package format is supported by my Linux distribution?
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
Delete print jobs from the print queue.
11.
Can I use AirPrint with my Brother machine?
12.
Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
13.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
14.
SIZE ERROR DX
15.
What is the recommended paper?
16.
Print on labels and envelopes from the manual feed slot.
17.
I want to print using CUPS while keeping SELinux enabled. (Linux)
18.
Print command (cupswrapper) (Linux)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
21.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
22.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
23.
JAM REAR
24.
JAM TRAY 1
25.
Envelope creases
26.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
27.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
28.
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
29.
All black
30.
Possible solutions for print quality issues