FAQs & Troubleshooting
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HL-2700CN
144 Results
1.
The printer status is Offline or Paused.
2.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Does the optional lower tray unit handle legal size paper?
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
"JAM D" error appears on the LCD. What should I do?
9.
"JAM C" error appears on the LCD. What should I do?
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
What driver package format is supported by my Linux distribution?
12.
"JAM B" error appears on the LCD. What should I do?
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Why does my Brother machine make a clunking noise when powered on or printing?
15.
"JAM E" error appears on the LCD. What should I do?
16.
What is the BRAdmin Professional software used for?
17.
What is the recommended paper?
18.
How do I install additional memory?
19.
Cannot print after a Windows 10 update (June 2020)
20.
Delete print jobs from the print queue.
21.
Change the printer driver settings (Windows/macOS)
22.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
23.
How do I install the optional Duplex Unit?
24.
What kind of paper can I use?
25.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
26.
What is the printable area per page?
27.
How do I install the Optional Lower Tray Unit?
28.
How do I disable the APIPA protocol?
29.
Uninstall the printer drivers (For Windows)
30.
I cannot install Brother drivers on Debian 10 or later (Linux)