FAQs & Troubleshooting
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HL-3450CN
184 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
The printer status is Offline or Paused.
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
How to identify your Operating System (OS).
7.
What can happen if the wrong paper is used in your machine.
8.
What is the optional DX-3400 used for and how do I install it?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
What kind of memory can I use?
12.
Can I print from DOS applications?
13.
"JAM C" error appears on the LCD. What should I do?
14.
Can I print using the IPP protocol on Windows XP?
15.
How do I install additional memory?
16.
What driver package format is supported by my Linux distribution?
17.
Delete print jobs from the print queue.
18.
Change color mode from a Windows® PC
19.
I cannot print from Mac OS X.
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Cannot print after a Windows 10 update (June 2020)
24.
Can I print from or scan to Android™ Smartphone?
25.
Change the printer driver settings (Windows/macOS)
26.
The color of printouts are not what I expected.
27.
Can I use non-Brother or third party supplies with the Brother machine?
28.
"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)
29.
"JAM B" error appears on the LCD. What should I do?
30.
How do I print on envelopes?