FAQs & Troubleshooting
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HL-4000CN
156 Results
1.
How do I load A5 paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I was using A5 size paper, but no I want to change it to another size. How should I do?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
What are the suitable types of paper for this printer?
7.
Delete print jobs from the print queue.
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
10.
The printer status is Offline or Paused.
11.
What are the difference between PCL Driver and PS(PostScript) Driver?
12.
I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
13.
What are the unsuitable types of paper to use on this printer?
14.
The paper is skewed when it's printed.
15.
I cannot print from a Macintosh® PC.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
For Automatic or Manual 2-sided(Duplex) Printing, what kind of paper can I use?
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
What can happen if the wrong paper is used in your machine.
20.
Can I print using the IPP protocol on Windows 2000 systems?
21.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
22.
My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
Functions supported in the Windows 7 built-in drivers
27.
Change color mode settings within the driver.
28.
What kind of memory can I use?
29.
What is the life of the consumables?
30.
What kind of consumables or options does this printer use?