FAQs & Troubleshooting
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HL-4040CDN
172 Results
1.
The printer status is Offline or Paused.
2.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
I cannot find some option in the Printing preferences. (For Windows)
6.
How to identify your Operating System (OS).
7.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
Replace the drum unit.
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
What driver package format is supported by my Linux distribution?
14.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
15.
What kind of paper can I use?
16.
"JAM REAR" error appears on the LCD. What should I do?
17.
Printouts have a curl or wave.
18.
Printouts have wrinkles.
19.
Can I print from DOS applications?
20.
What is the BRAdmin Professional software used for?
21.
Cannot print after a Windows 10 update (June 2020)
22.
Uninstall printer drivers (Linux)
23.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
Can I use AirPrint with my Brother machine?
26.
Can I print from and scan to iPhone, iPod touch and iPad?
27.
Adjust color settings by using the custom setting in the printer driver
28.
The paper is skewed when it's printed.
29.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
30.
I cannot print from my computer via USB.