FAQs & Troubleshooting
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HL-4200CN
126 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
6.
What is the life of the consumables?
7.
What kind of memory can I use?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
How do I install additional memory?
10.
My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Change the printer driver settings (Windows/macOS)
13.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
14.
What is the BRAdmin Professional software used for?
15.
How can I activate/deactivate the Toner Save Mode?
16.
Cannot print after a Windows 10 update (June 2020)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
19.
What is the recommended paper?
20.
How can I print envelopes?
21.
I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
How to identify your Operating System (OS).
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
Can I use non-Brother or third party supplies with the Brother machine?
26.
What is the printable area per page?
27.
I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
28.
How do I load A5 paper?
29.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
30.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?