FAQs & Troubleshooting
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HL-5040
170 Results
1.
Does NC-2200w work with Windows Vista?
2.
Print on both sides of the paper.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
7.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
8.
What kind of USB cable can I use?
9.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
How do I perform a factory reset?
11.
What is the printable area per page?
12.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
13.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
Printouts have a curl or wave.
16.
Printouts have wrinkles or creases.
17.
How do I factory reset the print server?
18.
I want to change the paper tray and paper size settings. How do I change these things?
19.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
20.
How do I install additional memory?
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
22.
The printer makes a grinding or clicking sound.
23.
How to clear the red Status light (led)? Why is the Status light (led) red?
24.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
25.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
Functions supported in the Windows 7 built-in drivers
28.
What kind of barcodes can I print?
29.
Why is the Status light (led) red and the Toner light (led) on?
30.
What is a "Generic PCL Driver"?