FAQs & Troubleshooting
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HL-5240
124 Results
1.
Delete print jobs from the print queue.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
5.
How do I install the Optional Tray Unit?
6.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
7.
How do I install additional memory?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Can I print from or scan to Android™ Smartphone?
10.
The printer prints unexpectedly or it prints garbage.
11.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
12.
How do I clear paper jams?
13.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
14.
What can happen if the wrong paper is used in your machine.
15.
Replace the toner cartridge
16.
Cannot print after a Windows 10 update (June 2020)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
What driver package format is supported by my Linux distribution?
20.
Print command (LPR) (Linux)
21.
How to identify your Operating System (OS).
22.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
23.
The paper is skewed when it's printed.
24.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
25.
How can I change the printer settings?
26.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
27.
Uninstall the drivers. (Mac OS X 10.5)
28.
What kind of memory can I use?
29.
White lines appear across the page.
30.
Paper size settings are unavailable when I print from OpenOffice (Linux)