FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
What is Brother iPrint&Scan?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Can I print from or scan to Android™ Smartphone?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
11.
The printer status is Offline or Paused.
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
Download a file from the "Downloads" section and save it to Windows 8 computer.
14.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
Delete print jobs from the print queue.
17.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
18.
How can I change the printer settings?
19.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
20.
What driver package format is supported by my Linux distribution?
21.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
24.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
25.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
26.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
27.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
28.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
29.
Cannot print after a Windows 10 update (June 2020)
30.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.