FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
What is Brother iPrint&Scan?
3.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
4.
What are the expected yields of the consumables?
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
The printer status is Offline or Paused.
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
10.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
11.
How do I install the Optional Tray Unit?
12.
I cannot find some option in the Printing preferences. (For Windows)
13.
Print a web page from iPrint&Scan when using an Android™ mobile device.
14.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
15.
What is the printable area per page?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Can I print from or scan to Android™ Smartphone?
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Use the Universal Printer Driver for PCL
23.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
24.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
25.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
26.
How do I clear Jam Rear/ Duplex?
27.
Can I print from DOS applications?
28.
Print on labels and envelopes from the MP tray.
29.
The printed letters are slanted, positioned incorrectly.
30.
Uninstall printer drivers (Linux)