FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hlb2150w_as.jpg)
HL-B2150W
111 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
(Video) Paper is Jammed inside the Machine
2.
(Video) Paper is Jammed in the Back of the Machine
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
The printer status is Offline or Paused.
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
(Video) Load an Envelope (Manual Feed Slot)
8.
(Video) Paper is Jammed in the Paper Tray
9.
(Video) Set up your Brother machine
10.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
11.
How to identify your Operating System (OS).
12.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
13.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
14.
My Brother machine could not be found over the network when I installed drivers on my computer.
15.
What is the default password for my Brother machine?
16.
Toner Low or Prepare New Toner Cartridge
17.
What is the default password for my BRAdmin or Web Based Management?
18.
Drum End Soon
19.
Can I use non-Brother or third party supplies with the Brother machine?
20.
Install the Brother Mobile Connect application (for mobile device)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Cannot Print ##
23.
Check the remaining ink or toner level (Linux)
24.
(Video) Paper is Jammed in the Output Paper Tray
25.
Protect your Brother machine against unauthorised access over the network
26.
Cartridge Error
27.
What is the recommended paper?
28.
I cannot print using my Brother machine on a wired network (Windows/macOS)
29.
Wrong Toner or Wrong Toner Cartridge
30.
I cannot save a file downloaded from the Brother support website (For Windows)