FAQs & Troubleshooting
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HL-L2865DW
116 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
(Video) Paper is Jammed in the Paper Tray
4.
(Video) Paper is Jammed inside the Machine
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
Protect your Brother machine against unauthorised access over the network
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
My Brother machine could not be found over the network when I installed drivers on my computer.
9.
The printer status is Offline or Paused.
10.
Self-Diagnostic
11.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
12.
I cannot print on a wireless (Wi-Fi) network (Windows)
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
No Toner
15.
(Video) Set up your Brother machine
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
18.
(Video) Paper is Jammed in the Output Paper Tray
19.
Media Mismatch
20.
Discover the MAC address of the Brother network card
21.
Drum !
22.
Drum End Soon
23.
(Video) Paper is Jammed in the Back of the Machine
24.
What is the recommended paper?
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Install the Brother Mobile Connect application (for mobile device)
27.
Delete print jobs from the print queue.
28.
Cannot Detect
29.
What is the default password for my Brother machine?
30.
What driver package format is supported by my Linux distribution?