FAQs & Troubleshooting
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MFC-215C
239 Results
1.
Pre-Required Procedures (Linux)
2.
When I print, the pages are smudged with ink. What should I do?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
7.
My FAX/MFC will not Dial. Why?
8.
How do I clear Machine Error 46?
9.
Can I use voice mail on the same line as my Brother machine?
10.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
12.
How to identify your Operating System (OS).
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
15.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
16.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
17.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
18.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
19.
I cannot install the driver when using the Driver Install Tool. (Linux)
20.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
21.
The edge of glossy paper is smudged.
22.
Change the printer driver settings (Windows/macOS)
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
24.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
25.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
26.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
27.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
28.
The keys on the control panel do not respond.
29.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
30.
Can I confirm that the FAX was sent correctly?