FAQs & Troubleshooting
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MFC-255CW
320 Results
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
One or more of my colors are not printing (blank). What can I do?
6.
What driver package format is supported by my Linux distribution?
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
Scan and save a document in PDF format (Scan to File)
9.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
How do I load envelopes into my machine?
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
16.
Replace Ink
17.
Can I print from or scan to Android™ Smartphone?
18.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
19.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
20.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
21.
Paper Jam
22.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23.
I cannot print using my Brother machine on a wireless network (Mac)
24.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
25.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
26.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
27.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
28.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
Can I use AirPrint with my Brother machine?