FAQs & Troubleshooting
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MFC-3100C
144 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
3.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
How to identify your Operating System (OS).
6.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
7.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
8.
The printer status is Offline or Paused.
9.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
Why are my sent faxes always received with a black vertical line down the page?
11.
Can I confirm that the FAX was sent correctly?
12.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
13.
How can I print envelopes?
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Scan a document using "Scanner and Camera Wizard" in Windows XP
16.
Is there any way to reduce Ink consumption?
17.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
18.
What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
19.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
Can I print using only the black ink cartridge when the Color cartridges have run out?
21.
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
22.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
23.
Why doesn't the machine answer when receiving a call?
24.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
25.
Where is the full User's Guide? I can't find enough information in the paper manual.
26.
I'm using Windows®. Print speed is too slow. What can I do?
27.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
28.
I cannot print from my computer via USB.
29.
Scan a document in Windows 8 and Windows 10.
30.
Delete print jobs from the print queue.