FAQs & Troubleshooting
Popular |
MFC-3420C
186 Results
1.
I cannot install Brother drivers on Debian 10 or later (Linux)
2.
Can I confirm that the FAX was sent correctly?
3.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
4.
Cannot print after a Windows 10 update (June 2020)
5.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
7.
What driver package format is supported by my Linux distribution?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I'm using Macintosh. What is the PreScan option used for?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
Can I print from or scan to Android™ Smartphone?
12.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
13.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
14.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
15.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
16.
When trying to print from Mac OS® X the print queue is stopped.
17.
I'm using Macintosh®. What are the settings in the Scanner window used for?
18.
How do I clear the message "Check Paper" from my Brother machine's LCD?
19.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
20.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
21.
Vertical streaks appear in my copies.
22.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
23.
Pre-Required Procedures (Linux)
24.
Delete print jobs from the print queue.
25.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
26.
How to identify your Operating System (OS).
27.
Change the printer driver settings (Windows/macOS)
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
29.
Can I print using only the black ink cartridge when the Color cartridges have run out?
30.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.