FAQs & Troubleshooting
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MFC-3820CN
227 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Can I print from or scan to Android™ Smartphone?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
What is Distinctive Ring and how do I program it?
7.
Can I reduce the size of a received fax on this machine?
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
How to identify your Operating System (OS).
10.
How do I factory reset the print server?
11.
What driver package format is supported by my Linux distribution?
12.
The printer status is Offline or Paused.
13.
Delete print jobs from the print queue.
14.
Why doesn't the machine answer when receiving a call?
15.
Functions supported in the Windows 7 built-in drivers
16.
Why can't I print when an ink cartridge is empty?
17.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
18.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
19.
Can I confirm that the FAX was sent correctly?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
How do I know the current network configuration?
22.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
23.
Does NC-2200w work with Windows Vista?
24.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
25.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
26.
Cannot print after a Windows 10 update (June 2020)
27.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
28.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
29.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
30.
I cannot print from my computer via network. (For Windows)