FAQs & Troubleshooting
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MFC-410CN
281 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
Pre-Required Procedures (Linux)
4.
Scan and save a document in PDF format (Scan to File)
5.
Can I use voice mail on the same line as my Brother machine?
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
9.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
11.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
12.
How do I know the current network configuration?
13.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
14.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
15.
Can I reduce the size of a received fax on this machine?
16.
I'm using Macintosh. What is the PreScan option used for?
17.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
22.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
23.
Send a fax without scanning the documents into memory.
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
What driver package format is supported by my Linux distribution?
27.
Cannot print after a Windows 10 update (June 2020)
28.
Delete print jobs from the print queue.
29.
Verify the Brother machine connected to the Wired Network (For Macintosh)
30.
Can I print from or scan to Android™ Smartphone?