FAQs & Troubleshooting
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MFC-490CW
339 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Paper Jam
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Can I print from or scan to Android™ Smartphone?
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
What is Brother iPrint&Scan?
11.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
12.
Scan and save a document in PDF format (Scan to File)
13.
I cannot send a fax using PC-FAX (Windows 10)
14.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
18.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
19.
Is my Brother machine compatible with Windows Vista?
20.
Which E-mail packages are compatible with ControlCenter3?
21.
How do I load envelopes into my machine?
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
I cannot make borderless prints.
24.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
25.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
What driver package format is supported by my Linux distribution?
28.
The printer status is Offline or Paused.
29.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
30.
Replace Ink