FAQs & Troubleshooting
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MFC-5200C
169 Results
1.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
2.
Can I print from or scan to Android™ Smartphone?
3.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
8.
How can I print envelopes?
9.
Functions supported in the Windows 7 built-in drivers
10.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
11.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
12.
My FAX/MFC will not Dial. Why?
13.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
16.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
17.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
18.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
19.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
20.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
21.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
The printer status is Offline or Paused.
24.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
25.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
26.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
28.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
29.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
30.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?