FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc5860cn_all.jpg)
MFC-5860CN
283 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
3.
Can I use voice mail on the same line as my Brother machine?
4.
The printer status is Offline or Paused.
5.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
6.
Change the printer driver settings (Windows/macOS)
7.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
8.
What is Distinctive Ring and how do I program it?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
One or more of my colors are not printing (blank). What can I do?
11.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
12.
How many times will my Brother machine automatically redial a busy number?
13.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
14.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
17.
How do I know which side up my photo paper should be in the tray?
18.
What kind of Media Adapter can I use?
19.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
What is the BRAdmin Professional software used for?
22.
Can I still receive faxes or calls when the machine is switched off?
23.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
24.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25.
How do I clear Machine Error 46?
26.
Change the user interface of ControlCenter3
27.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
28.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
29.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
30.
Why doesn't the machine answer when receiving a call?