FAQs & Troubleshooting
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MFC-5890CN
330 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
What is Brother iPrint&Scan?
5.
Load paper in the paper tray
6.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
7.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
8.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
9.
The printer status is Offline or Paused.
10.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
11.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
12.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
13.
How do I load envelopes into my machine?
14.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
15.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
19.
One or more of my colors are not printing (blank). What can I do?
20.
Replace Ink
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
23.
ControlCenter3 displays a blank screen at startup (Windows)
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
I cannot make borderless prints.
28.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
29.
Locate files scanned with ControlCenter3 (For Windows)
30.
Configure a cover page for PC-FAX.