FAQs & Troubleshooting
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MFC-620CN
281 Results
1.
Does NC-2200w work with Windows Vista?
2.
One or more of my colors are not printing (blank). What can I do?
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
5.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
6.
What driver package format is supported by my Linux distribution?
7.
Can I print from or scan to Android™ Smartphone?
8.
Change the printer driver settings (Windows/macOS)
9.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
10.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
11.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
12.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
13.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
14.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
15.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
16.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
18.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
19.
Can third party ink be used to refill the ink cartridges?
20.
Can I use voice mail on the same line as my Brother machine?
21.
Cannot print after a Windows 10 update (June 2020)
22.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
23.
Can I remotely access my Brother machine to listen to my voice messages and forward my faxes to another machine?
24.
Can I print using only the black ink cartridge when the Color cartridges have run out?
25.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
26.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
27.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
28.
I am having issues with the paper feed. What can I do?
29.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
30.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?