1.

Can I print from or scan to Android™ Smartphone?

2.

What driver package format is supported by my Linux distribution?

3.

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

4.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

5.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

6.

I cannot print using my Brother machine on a wired network. (Windows/macOS)

7.

I cannot print using my Brother machine on a wireless network (Mac)

8.

How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)

9.

I cannot print using my Brother machine on a wireless network (Windows)

10.

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

11.

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

12.

I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?

13.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

14.

Can I still receive faxes or calls when the machine is switched off?

15.

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

16.

Delete print jobs from the print queue.

17.

How to identify your Operating System (OS).

18.

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

19.

One or more of my colors are not printing (blank). What can I do?

20.

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

21.

I cannot save a file downloaded from the Brother support website (For Windows)

22.

I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected. What can I do?

23.

I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?

24.

I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™,  Secure Digital™ card is installed into the media slot. What can I do?

25.

Pre-Required Procedures (Linux)

26.

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

27.

Scan and save a document in PDF format (Scan to File)

28.

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

29.

Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)

30.

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.