FAQs & Troubleshooting
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MFC-665CW
306 Results
1.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected. What can I do?
2.
Pre-Required Procedures (Linux)
3.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
4.
Can I print from or scan to Android™ Smartphone?
5.
How do I know which side up my photo paper should be in the tray?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Scan and save a document in PDF format (Scan to File)
8.
One or more of my colors are not printing (blank). What can I do?
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Delete print jobs from the print queue.
11.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
12.
I cannot print using my Brother machine on a wireless network (Windows)
13.
ControlCenter3 displays a blank screen at startup (Windows)
14.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
18.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
19.
Change the printer driver settings (Windows/macOS)
20.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
21.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
22.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
23.
Why can't I print when an ink cartridge is empty?
24.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
26.
Locate files scanned with ControlCenter3 (For Windows)
27.
Can I print using only the black ink cartridge when the Color cartridges have run out?
28.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?