FAQs & Troubleshooting
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MFC-685CW
293 Results
1.
How do I load paper?
2.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
5.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
6.
How do I clear the message "PAPER JAM" from the display?
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
How do I know which side up my photo paper should be in the tray?
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
12.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
13.
ControlCenter3 displays a blank screen at startup (Windows)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
16.
To install the printer driver easily using a tool. (Linux)
17.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
18.
How to identify your Operating System (OS).
19.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
20.
The printer status is Offline or Paused.
21.
Is my Brother machine compatible with Windows Vista?
22.
Which E-mail packages are compatible with ControlCenter3?
23.
One or more of my colors are not printing (blank). What can I do?
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
Set up your Brother machine on a wireless network.
26.
When I scan a document using ControlCenter, the scanned file size is too big.
27.
Is my Brother machine compatible with third party print servers?
28.
What is SecureEasySetup™ or AOSS™?
29.
Scan a document in Mac OS X 10.7.
30.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)