FAQs & Troubleshooting
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MFC-790CW
339 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Scan multiple pages into one file instead of each scan being saved as a separate file.
6.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
7.
Can I use voice mail on the same line as my Brother machine?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Configure a cover page for PC-FAX.
10.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
11.
The printer status is Offline or Paused.
12.
Stop my Brother machine from automatically redialing a number.
13.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
14.
Where is the USB port on the machine?
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
Scan from the Brother iPrint&Scan application using Windows Phone.
18.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
Can I print from or scan to Android™ Smartphone?
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
Scan and save a document in PDF format (Scan to File)
23.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
24.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
25.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
26.
Can I transfer faxes to the PC when my machine has a mechanical problem?
27.
When I print, the pages are smudged with ink. What should I do?
28.
Print the Network Configuration List
29.
I cannot send a fax using PC-FAX (Windows 10)
30.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.