FAQs & Troubleshooting
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MFC-9010CN
267 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
What is Brother iPrint&Scan?
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
Can I print from or scan to Android™ Smartphone?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
11.
Printouts are curled or wavy.
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Scan and save a document in PDF format (Scan to File)
15.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
16.
Print on plain paper or bond paper from the Manual feed slot
17.
Printouts (envelope, cardboard) have creases.
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
Locate files scanned with ControlCenter3 (For Windows)
20.
The printer status is Offline or Paused.
21.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
22.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
23.
Turn the Toner Save Mode on or off.
24.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
25.
What driver package format is supported by my Linux distribution?
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
Adjust color settings by using the custom setting in the printer driver
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
30.
I cannot save a file downloaded from the Brother support website (For Windows)