FAQs & Troubleshooting
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MFC-9120CN
325 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
The toner does not fix to paper well. (Poor fixing)
4.
Printouts are curled or wavy.
5.
What is Brother iPrint&Scan?
6.
Can I print from or scan to Android™ Smartphone?
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Printouts have wrinkles.
9.
The printer status is Offline or Paused.
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Turn the Toner Save Mode on or off.
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
Print on plain paper or bond paper from the Manual feed slot
18.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
19.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
20.
Reset the network settings to the factory default (video instructions available)
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
What is Distinctive Ring and how do I program it?
23.
What is the recommended paper?
24.
What driver package format is supported by my Linux distribution?
25.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
26.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
27.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
28.
Delete print jobs from the print queue.
29.
Can I print from and scan to iPhone, iPod touch and iPad?
30.
Adjust color settings by using the custom setting in the printer driver