FAQs & Troubleshooting
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MFC-9320CW
343 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
What is Brother iPrint&Scan?
5.
Printouts are curled or wavy.
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Reset the network settings to the factory default (video instructions available)
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
I cannot print using my Brother machine on a wireless network (Mac)
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
12.
Scan and save a document in PDF format (Scan to File)
13.
ControlCenter3 displays a blank screen at startup (Windows)
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
The toner does not fix to paper well. (Poor fixing)
19.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
20.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
21.
What is the recommended paper?
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
Print on plain paper or bond paper from the Manual feed slot
24.
How to identify your Operating System (OS).
25.
Can I use voice mail on the same line as my Brother machine?
26.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
27.
Reset the network settings to the factory default
28.
I cannot send a fax using PC-FAX (Windows 10)
29.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
30.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.