FAQs & Troubleshooting
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MFC-9325CW
341 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
4.
The printer status is Offline or Paused.
5.
Configure and use the Scan to Network feature
6.
Change the printer driver settings (Windows/macOS)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Adjust color settings by using the custom setting in the printer driver
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Scan and save a document in PDF format (Scan to File)
11.
I cannot print using my Brother machine on a wireless network (Mac)
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
What is Brother iPrint&Scan?
16.
Locate files scanned with ControlCenter3 (For Windows)
17.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
18.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
19.
Colored streaks or bands down the page
20.
Protect your Brother machine against unauthorised access over the network
21.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
22.
I cannot print from my computer via USB.
23.
Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
24.
The keys on the control panel do not respond.
25.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
26.
I'm using Macintosh. What is the PreScan option used for?
27.
Print the Network Configuration List
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
What driver package format is supported by my Linux distribution?
30.
Can I use voice mail on the same line as my Brother machine?