FAQs & Troubleshooting
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MFC-9330CDW
310 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Replace Drum
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
The color of your printouts is not what you expected
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Print on both sides of the paper (2-sided/duplex Printing).
8.
Replace WT (waste toner) Box
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
What is Brother iPrint&Scan?
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
13.
The printer status is Offline or Paused.
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
Print on envelopes, labels or thick paper from the Manual feed slot
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Adjust color settings by using the custom setting in the printer driver
18.
Replace PF Kit xx
19.
Replace Belt
20.
What is the recommended paper?
21.
Configure and use the Scan to Network feature (For Windows)
22.
Curled or wavy
23.
What driver package format is supported by my Linux distribution?
24.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
Color misregistration
27.
Jam Inside
28.
Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
29.
White streaks or bands down the page
30.
Turn the Toner Save Mode on or off.