FAQs & Troubleshooting
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MFC-9420CN
298 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
3.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
4.
What driver package format is supported by my Linux distribution?
5.
Scan and save a document in PDF format (Scan to File)
6.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
7.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
8.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
9.
Can I confirm that the FAX was sent correctly?
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Change the printer driver settings (Windows/macOS)
14.
Scan multiple pages into one file instead of each scan being saved as a separate file.
15.
What is the BRAdmin Professional software used for?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Cannot print after a Windows 10 update (June 2020)
18.
Pre-Required Procedures (Linux)
19.
ControlCenter3 displays a blank screen at startup (Windows)
20.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
21.
The printer status is Offline or Paused.
22.
Which E-mail packages are compatible with ControlCenter3?
23.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
24.
Printouts have toner specks.
25.
Why doesn't the machine answer when receiving a call?
26.
Can I print from DOS applications?
27.
Printouts are faint.
28.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
29.
How do I install the Optional Lower Tray Unit?
30.
I'm using Macintosh®. What are the settings in the Scanner window used for?