FAQs & Troubleshooting
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MFC-9440CN
339 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
Scan and save a document in PDF format (Scan to File)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
6.
Colors are light or unclear on the whole page.
7.
What is Brother iPrint&Scan?
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Tips for copy/scanning and preventing document jams
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
The printer status is Offline or Paused.
12.
White streaks or bands appear down the page.
13.
How do I turn off/on the Toner Save Mode?
14.
Locate files scanned with ControlCenter3 (For Windows)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
17.
How do I replace the belt unit?
18.
Replace the toner cartridge
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
I cannot find some option in the Printing preferences. (For Windows)
21.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
22.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
23.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
24.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
25.
Spots are printed at 75mm.
26.
What is the recommended paper?
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
Print a web page from iPrint&Scan when using an Android™ mobile device.