FAQs & Troubleshooting
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MFC-9460CDN
371 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Toner scatter or toner stain
4.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
5.
Adjust color settings by using the custom setting in the printer driver
6.
Can I print from or scan to Android™ Smartphone?
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
12.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
13.
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Replace WT Box
16.
Delete print jobs from the print queue.
17.
Load paper in the paper tray
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
21.
Poor fixing
22.
Document Jam
23.
Replace Belt
24.
Replace Toner
25.
Scan from the Brother iPrint&Scan application using Windows Phone.
26.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
27.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
28.
Can I use non-Brother or third party supplies with the Brother machine?
29.
What driver package format is supported by my Linux distribution?
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.