FAQs & Troubleshooting
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MFC-J1010DW
180 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Brother iPrint&Scan cannot find my Brother machine (macOS)
3.
Telephone Line Interference/VoIP.
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Install the Brother Mobile Connect application (for mobile device)
6.
Set up your Brother machine on a wireless network (Windows/macOS)
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
The printer status is Offline or Paused.
9.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
10.
Check the Print Quality
11.
Install Starter Ink
12.
How to use the PC-FAX.
13.
One or more of my colors are not printing (blank).
14.
Printer Jam or Paper Jam
15.
Replace Ink
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
(Video) When I print photos, the color quality is not good.
18.
(Video) How to Email Print
19.
Check the Print Alignment from Your Brother Machine
20.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
Wireless setup is requesting a WPS PIN to complete the setup
23.
Delete print jobs from the print queue.
24.
Cannot Detect
25.
Paper Size Mismatch
26.
Out of Memory
27.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
28.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
29.
Ink Low
30.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?