FAQs & Troubleshooting
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MFC-J220
244 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Can I print from or scan to Android™ Smartphone?
4.
Paper Jam
5.
Replace Ink
6.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
7.
Cover is Open
8.
One or more of my colors are not printing (blank). What can I do?
9.
How do I load envelopes into my machine?
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
13.
Load paper in the paper tray
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
How do I know which side up my photo paper should be in the tray?
17.
No Paper Fed
18.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
19.
Where can I get FaceFilter Studio and what can I do with this application?
20.
Scan and save a document in PDF format (Scan to File)
21.
When I print, the pages are smudged with ink. What should I do?
22.
Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
23.
I still receive the error message "Paper Jam" after I removed the jammed paper.
24.
Can I use AirPrint with my Brother machine?
25.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
26.
Locate files scanned with ControlCenter3 (For Windows)
27.
Make my copied images lighter or darker.
28.
Ink Low
29.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
30.
Can I use voice mail on the same line as my Brother machine?