FAQs & Troubleshooting
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MFC-J245
237 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
Can I print from or scan to Android™ Smartphone?
5.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Replace Ink
8.
What driver package format is supported by my Linux distribution?
9.
The scanner cover support has come off. (With Video Instructions)
10.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Document Jam
13.
What is the recommended paper?
14.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
15.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
16.
Change the printer driver settings (Windows/macOS)
17.
Cannot Detect
18.
Receive faxes on the computer for Windows (PC-FAX Receive)
19.
Can I use voice mail on the same line as my Brother machine?
20.
One or more of my colors are not printing (blank).
21.
Load envelopes
22.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
25.
Delete print jobs from the print queue.
26.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
27.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
28.
The edge of glossy paper is smudged.
29.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
30.
When I print, the pages are smudged with ink.