FAQs & Troubleshooting
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MFC-J2510
386 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The scanner cover support has come off. (With Video Instructions)
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Load paper in the paper tray.
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Change the number of times my Brother machine rings before it answers.
8.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
11.
Improve poor print quality.
12.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
13.
Use voice mail on the same line as my Brother machine.
14.
Configure and use the Scan to Network feature (For Windows)
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
Where is the USB port on the machine?
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
What driver package format is supported by my Linux distribution?
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
Protect your Brother machine against unauthorised access over the network
21.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
22.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
23.
Can I print from or scan to Android™ Smartphone?
24.
Store a Speed Dial number from my Brother machine's Caller ID History.
25.
Change the printer driver settings (Windows/macOS)
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
Configure the printer driver to get correctly-ordered printouts.
28.
Document Jam
29.
Paper Jam (With Video Instructions)
30.
Reset the network settings to the factory default.