FAQs & Troubleshooting
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MFC-J265W
316 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
5.
Ink Low
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Scan and save a document in PDF format (Scan to File)
11.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
12.
Print a web page from iPrint&Scan when using an Android™ mobile device.
13.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
14.
Cover is Open
15.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
18.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
19.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
20.
Cannot print after a Windows 10 update (June 2020)
21.
Wireless setup is requesting a WPS PIN to complete the setup
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
24.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
25.
Configure a cover page for PC-FAX.
26.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
27.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
28.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?