FAQs & Troubleshooting
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MFC-J3720
243 Results
1.
(Video) Load plain Letter/A4 paper
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
(Video) Load envelopes
5.
Load envelopes
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
What is Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
The printer status is Offline or Paused.
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Load paper in the paper tray
12.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
13.
Enable the Brother machine's network interface.
14.
Scan a document and e-mail it as an attachment
15.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
16.
(Video Library) Set up your product
17.
Load paper in the paper tray #2
18.
Replace Ink
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
I cannot print using my Brother machine on a wireless network (Windows)
22.
Connect your Brother machine to your mobile device via a wireless router or access point.
23.
(Video)Additional paper jam clear operations
24.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
25.
(Video) Install the ink cartridges
26.
Install the ink cartridges
27.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
28.
I still receive the error message "Paper Jam" after I removed the jammed paper.
29.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
30.
Loading paper in the manual feed slot.