FAQs & Troubleshooting
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MFC-J410
253 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Load paper in the paper tray
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
Paper Jam
7.
I cannot send a fax using PC-FAX (Windows 10)
8.
I am unable to change my Brother machine's Receive Mode.
9.
The printer status is Offline or Paused.
10.
I still receive the error message "Paper Jam" after I removed the jammed paper.
11.
How do I know which side up my photo paper should be in the tray?
12.
Cover is Open
13.
Forward a fax to another fax machine when my machine has a mechanical problem.
14.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
15.
How do I load envelopes into my machine?
16.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17.
ControlCenter3 displays a blank screen at startup (Windows)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
21.
What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
22.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
23.
What driver package format is supported by my Linux distribution?
24.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
25.
When I print, the pages are smudged with ink. What should I do?
26.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
27.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
28.
Configure a cover page for PC-FAX.
29.
Make my copied images lighter or darker.
30.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?